Communication in Health and Social Care – Online Course – UKCSTF Aligned

Communication Skills in Health & Social Care – Level 2 – Online CPD Accredited Training Course for Health & Social Care Workers – Skills for Health Aligned 

Welcome to our communication skills in health & social care training course for healthcare and social care providers. Our online communication skills in health & social care training courses are developed in line with the latest UK legislation and meet the requirements set out by the National Health Service (NHS), Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC), Skills for Care, UK Health and Safety Executive and other professional and regulatory bodies.

How to access your communication skills in health & social care training course

Follow the easy steps below to purchase and access your communication skills in health & social care course:

1. Pay for your courses (All major debit and credit cards accepted)
2. Once you have registered you will receive your login details within a few minutes
3. You will then be able to reset your password, log in and take your selected online course (s)
4. On completion, you will be asked to complete an end of course assessment (minimum 80% to pass)
5. You can immediately download, save or print your CPD Accredited Certificate
6. Let us know what you think of your online course, leave us a review!

Course aims and objectives

The aims and objectives of this communication skills in health & social care training course are to:

• Know different forms of communication
• Understand barriers to effective communication
• Be able to communicate effectively
• Provide the learner with a full understanding of the current communication guidance for health and social care workers
• To provide essential online resources in an engaging and meaningful way
• To provide a FREE blended learning environment that is available to all individuals and organisations

What is covered in this online communication skills in health & social care course?

This communication skills in health & social care e-learning course covers the following:

Learning Outcomes

• The importance of effective communication
• Types of communication
• Communication with other workers and individuals
• Importance of effective communication
• Communication needs and preferences
• Different methods of communication
• Barriers to effective communication
• Reducing barriers to communication
• Checking understanding
• Additional information and support
• Confidentiality
• Communication in practice
• Online learning resources
• Summary

Who is the online communication skills in health & social care course for?

This communication skills in health & social care e-learning course should be completed by those who work in health and social care services including:

• NHS medical, nursing, AHP and care staff
• Locum doctors and nurses
• Locum allied health professionals (AHPs)
• Agency nurses
• Agency workers
• Healthcare assistants
• Support workers
• Care assistants
• Nursery staff
• Teachers and teaching staff
• Community services

Our online communication skills in health & social care courses should be completed by all healthcare and social care staff. This includes voluntary staff and unpaid working in NHS and private hospitals. Locum doctors, locum allied health professionals, agency nurses and healthcare assistants can also complete these e learning courses.

These communication skills in health & social care training courses are also relevant for health and social care support workers, including those who work for nursing care homes, residential care homes and charities.

Requirements

To complete this communication skills in health & social care e-learning course, you will need access to a computer device, e.g., desktop, laptop, tablet or smartphone device

Career path

Our communication skills in health & social care training courses are suitable for:

• Those who are looking to improve their knowledge of the subject area
• Those whose jobs require periodic continuing professional development (CPD)
• Those who need to show evidence as part of their professional registration requirements, e.g., doctors, nurses and allied health professionals

Assessment and certification

At the end of this communication skills in health & social care e-learning course, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate that is valid for one year.

Course accreditation

The content of this online communication skills in health & social care training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Payment and additional information

After adding your communication skills in health & social care e learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards.

Once you have purchased your communication skills in health & social care online training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within a few minutes of purchase

What is communication?

Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules. 

Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.

Why are good communication skills essential in health & social care?

Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals. It is important therefore, if you are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills.

Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential skills that employers seek.

What is the Skills for Health’s UK ‘Core Skills Training Framework’ (CSTF)?

There is increasing recognition that there are wide variations in the quality and consistency of healthcare training provided across the UK. To minimise these challenges, LearnPac Systems works with various UK health and social care organisations to develop statutory and mandatory training courses in line with Skills for Health’s UK Core Skills Training Framework (CSTF).

This includes mandatory training courses in the Skills for Health’s UK Core Skills Training Framework – CSTF Statutory Mandatory Training Subject Guide Version 1.3 , Skills for Health Clinical Care UK Core Skills Training Framework Subject Guide April 2015 and other awareness courses for health and social care workers.

This online communication skills in health & social care course was developed in line with the CSTF learning outcomes.

Why choose our accredited e-learning courses?

The benefits of using our accredited e-learning courses in the workplace include:

• National Skills Academy for Health national delivery partner
• UK accredited e-learning provider
• An approved UK training centre
• Ofqual accredited qualifications
• Nationally recognised CPD certificates
• Free blended learning environment to support existing training
• Access your online training immediately
• Highly interactive e-learning portal
• Substantial cost reductions (no travel fees & other expenses)
• Embrace the benefits of eLearning for healthcare providers
• Significant man hour reductions
• Online training only takes as long as the learners needs
• Low carbon footprint through e learning
• Over 200 online CPD courses
• Repository of online learning materials and assessment
• Fully qualified and experienced trainers, instructors and assessors
• Subject matter experts and content developers
• Convert your existing classroom courses to e-learning courses
• All training courses based on latest guidance and best practice

Communication Skills in Health & Social Care – Level 2 – Online CPD Accredited Training Course for Health & Social Care Workers – Skills for Health Aligned