Managing people

“Explore leadership styles and gain an understanding of the benefits and pitfalls of focussing on developing the team and getting the task done. Learn more about the role of a manager and ways in which managing effectively involves helping team members to learn from their experiences. In particular, this course will look at Kolb’s learning styles and how this research and the further work of Honey and Mumford enables team members to develop their skills in the workplace. You will learn how to give and receive feedback assertively and how to define non-assertive and aggressive behaviour. Finally, you will look at the skills that are required to manage change effectively.

This course is aimed at learners who are currently working in a managerial or supervisory role in a childcare setting.

Learning outcomes

• You will learn that managing people requires skill, patience, and a level of sensitivity that enables them to pick up how people are feeling
• You will learn about the role of the manager and their responsibilities
• You will learn about Kolb’s Learning Circle
• You will learn how coaching can provide people with more skills and knowledge that enables them to take on new roles

Advantages of this course

• This course offers information about the learning cycle and learning styles, coaching and feedback – invaluable resources to those managing people
• It also introduces other parts of the role of a manager, including monitoring performance, appraising staff, and keeping them motivated
• Additional activities encourage you to reflect on your learning
• There is also suggested extended reading that gives both practical information and links to websites to expand knowledge”